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Inside Sales

Hit your inside sales team's targets through sales and leadership training

Inside Sales Challenges

Inside Sales teams are often under-valued.  A large part of many purchasing decisions is done even before contacting the supplier, so in-bound enquiries must be handled with care. This starts with correctly qualifying the lead. Your Inside Sales team should be a fabulous asset. But so often, a poorly trained team loses revenue, wastes resources and damages reputation.


Our inside sales training helps:

  • Create the right first impression with incoming enquirers
  • Eliminate discounting and so increase average order sizes
  • Reduce the length of your sales cycle
  • Correctly qualify opportunities to ensure good outcomes for you and your customers
  • Increase the percentage of bids won



Our management training provides techniques and strategies to:

  • Hire the right people for the right role
  • Coach and support your employees
  • Hold teams and individuals accountable to ensure excellent results

Sandler Works in Inside Sales!

We have served inside sales teams and their leadership, from hundreds of organisations, with thousands of participants, around the world for over 50 years. We have developed a specialised program for inside sales teams.

We help inside sales teams in Surrey, Sussex, Berkshire, Hampshire and Kent:

  • Correctly identify ideal clients and start no-pressure conversations.
  • Build trust through an open, honest exchange of information.
  • Negotiate win-win deals with mutual respect and equal business stature.
  • Effectively up-sell and cross-sell to meet and exceed sales and profitability goals

Having experienced several different sales training systems, I had grown a little sceptical and was reluctant to buy into Sandler when it was first presented to me. However Paul swiftly had me 100% bought in, with logical examples, live demonstrations and thorough explanations of the steps in the system. I have since been applying this to my role leading a team focused on winning new business, with noticeable success. The Sandler system has been uniquely useful, in qualifying where we should focus our limited resources in order to maximise our opportunities. I can thoroughly recommend the Sandler method, and in particular Paul's teaching of it.

Oliver Richford, Key Account Manager, Stemmer Imaging

Fed up not hitting the numbers?

If you need your team to get good at cold calling, we can train them for you

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