Managers and other leaders have the toughest job in the organisation. It's your job to build a team and get results through others, and the ultimate responsibility for success or failure is on your shoulders. We know that management has unique challenges.
Unfortunately, if you want a better team, it’s up to you to become a better leader. Recruiting, interviewing and onboarding new team members can be daunting, especially if you don’t do it very often.
Without micromanaging, you need to supervise, coach, train and mentor your team. Too often they rely too much on you.
How to maximise your team’s performance is rarely taught, which leaves you to work it out on your own.
Sandler’s leadership development and sales management programs are designed to help you deliver measurable success, remove bottlenecks, and take your career or organisation to the next level. From operations to accounts, from sales to customer service, we can help you stand out as a manager.
Learn how to develop an accurate hiring profile, objectively assess and select candidates, and create onboarding and performance plans for each position on your team.
Develop a coaching mindset to unlock the potential of each member of your team. Keep them focused on the behaviours they need to achieve agreed targets.
Excerpted from our book, The Road to Excellence, this sample chapter addresses how to overcome common management "blind spots" that can undermine and destroy companies.
Learn how to recognise and resolve conflicts quickly, communicate your message clearly in meetings and one-to-one, and empower
your team members to perform at optimum levels.